
Background
Merlin Magic Making is the unique resource that sits at the heart of Merlin Entertainments and its creative team produces attractions for all the Merlin theme parks such as LEGOLAND, Madame Tussauds, Alton Towers and London Eye.
Requirements
The in-house creative team strive to ensure that they are at the forefront of innovative thinking when it comes to designing and installing outstanding attractions for visitors. To remain at the cutting edge of the entertainment industry, the ability to produce unrivalled and unique content at speed is what sets the team apart. In order to remain market leaders, the team wanted to bring more automation into the business as finding skilled workers such as sculptures and carpenters was becoming more of a challenge. They needed a solution to provide the best possible experience in the shortest time whilst managing their intellectual property securely.
Solution
CNC Robotics worked with Merlin Magic Making to produce a fully integrated automated system that allows the designers to incorporate their designs into CAD & CAM and produce the exact replica every time. The PowerMill software tool allow the design and manufacturing teams totally flexibility and creativity for even the most complex and challenging of figure or amusement design.
Benefits
The team uses the robotic system in its production of all models across the theme parks, the introduction of digital equipment has meant that errors have been eliminated, it has mechanised the whole production process and increased the delivery times. By building creative content at speed, it allows Merlin to stay ahead of competitors.




“It enhances our whole business… totally mechanised the whole of our production and the way we deliver a product. ….If we hadn’t moved with the times, we would be out of business because we couldn’t compete.”
Edward Kirkham Merlin Magic Making